Support

Support for any issues with the Vista API is handled by the App Xchange Support team. Support does not provide design or consultation advice on the use of the API or the proper use of Vista. It is up to you and your company to understand Vista and determine how you want to leverage the API to meet your needs.

Report any issues related to the function of the Vista API tools to [email protected].

Recommended Submission Format

Providing the following information helps our support team understand the details around your issue and better troubleshoot problems you are experiencing:

Issue: Overview of the issue your team is experiencing.

Expected Result: Outline what you expected the result to be based on the actions you took.

Steps to Reproduce: Provide information around the steps you took that produced the error you received.

Additional Details: Add any supplemental details that may be useful to know for troubleshooting, such as the API request you made or the subscriber UID.